Visitor Information

At the present time the Bank Hall site is only open to the public for our program of Open Days – approximately 12-14 days each year and mainly on a Sunday.  Please see the Events page for further information on when we are open.  We can frequently facilitate visits by Groups on alternative days by prior arrangement and this will be dependent on the availability of volunteer staff.

Please note the following:

  • The Hall itself is not open to the Public but can of course be viewed from outside a perimeter fence.

  • Paths - Given the nature of the site the woodland paths are uneven and sensible footwear should be worn. The paths are wood-chipped in December/January.  Visitors are requested to keep to the paths at all times. 

  • Disabled Persons - The paths are not regarded as suitable for Wheelchair users particularly during wet weather and again, given the nature of the site, may not be suitable for some disabled persons.

  • Children – Children are welcome but if under 16 must be accompanied by a parent or responsible adult.  Children are requested to remain on the paths and should not climb trees as they could sustain an injury. For more information please see our Child Protection Policy.

  • Flowers should not be picked as they are in the grounds for all to enjoy.

  • Catering – We have very limited facilities at the present time but our Volunteer staff are usually able to provide limited catering on our Open Days.

  • Parking – At the present time there is limited parking for disabled persons in front of the potting sheds close to the main gate.  Parking for others is usually on the car park in front of the Kindergarten or along Carriageway Drive.

  • Photographs - Visitors to the Bank Hall site are asked to note that any photographs taken of the Hall or in the grounds are strictly for personal use only and are not to be taken or used for Commercial use.  Permission for the use of photographs for Commercial use must be requested prior to any publication.  Please see additional information in the Disclaimer, Privacy & Other Statements page – link below.

  • Dogs – Following a meeting of the FBH Committee in June 2014, it was agreed that Dogs would be allowed onto the site at our Open Days. However, some Open days will be excluded as will Theatre Events. This decision is subject to a specific Management Plan and also a Code of Conduct.  Please follow the link to the Code of Conduct and please note that Dog Leads that extend will not be permitted.  Code of Conduct Assistance dogs will still be permitted at all open days.

  • Coronavirus has changed our lives in so many ways but now at Bank Hall we are getting ready to welcome our visitors and volunteers back on site in a way that is safe and reduces the risk of Covid 19 transmission. We are committed to keeping all our visitors and volunteers safe. Our risk assessment is regularly updated and this method statement details how we intend to implement safe access to the grounds of Bank Hall.​

    • 1. In order to prevent overcrowding at our Events and to be Covid-19 secure a pre booking system has been implemented, through which details of individuals attending the event will be captured for track and trace purposes. We ask that only pre-booked visitors attend events.

    • 2. In addition, the purchase of Bank Hall merchandise or refreshments will ideally be made by card payment contactless/pin.

    • 3. A one way system will operate within the grounds and social distancing must be observed at all times. Entrance will be via the gate adjacent to Hoggs Hut and the exit will be via the gate at the South East corner of the walled garden.

    • 4. Entry will be operated on a timed slot option.

    • 5. The provision of allocated hand sanitising stations including the toilet facility.

    • 6. There will be additional practices in relation to selling refreshments ie; A one way queuing system will operate, all food products packaged and to be handled only by staff wearing PPE.

    • 7. Social distancing must be observed at all times when walking in the grounds or enjoying a picnic in the walled garden eating on site will be permitted providing social distance guide lines are adhered to. 

    • 8. We ask that visitors take their own rubbish home, however rubbish bins will be provided, and all waste secured and removed from site after the Event.

    • 9. There will be two picnic tables/benches available in the walled garden, these will be sanitised on a regular basis. No other seating will be available unless visitors bring their own.

    • 10. Where there are stall holders at events the vendors will take responsibility for their own safety and visitors should observe social distancing, queuing, together with hand hygiene at all times.

      We intend to protect and keep our Visitors safe, and we trust you will adhere to this, we ask for your continued support please, so help us        to help you.  

      First Aid trained volunteers with face mask/gloves will be provided with guidance for managing Coronavirus risks.  

      Please note do not visit the grounds if you are exhibiting any signs of Covid 19 infection a new and persistent cough, high temperature,            loss or change of taste and smell.

      A track and trace system will be in place, you will be contacted should the need arise.

If you have any queries, please contact us using the links on the Contacts Page.